CUSTOMER CARE
Roundline is a small business in New Zealand dedicated to providing quality crochet toys. We take customer care very seriously and are committed to providing the best possible experience for our customers. Our primary means of communication for customer care is via chat or email, so if you have any questions or concerns about your purchase, please don’t hesitate to get in touch. We are also happy to offer 1-on-1 chats with our customers to discuss any issue or answer any questions. For more information, please contact us via chat or email and we will be more than happy to help.
PRIVACY & SAFETY
At Crochet Toys, we take the privacy and safety of our customers seriously. We do not collect personal information from our customers and we never share customer information with any third parties. Our crochet toys are made from cotton and wool, and contain no wires, so they are safe and suitable for young babies. However, we understand that some babies may have allergies to wool, so we encourage customers to carefully read the descriptions of each product before making a purchase.
WHOLESALE INQUIRIES
If you are interested in purchasing our handmade crochet toys for your business, please send us an email and we will be happy to discuss the details. Due to the handmade nature of our products, the number of toys available for wholesale is limited, so please contact us as soon as possible. We look forward to hearing from you and sharing our unique crochet toys with you!
PAYMENT METHODS
We offer a variety of payment methods for our crochet toys, including credit card, PayPal, and cash if you plan to pick up your item from the store. All payments are processed through a secure and encrypted payment system to ensure your information is kept safe. If you have any questions or concerns about making a payment, please contact us and we'll be happy to help.